bobquasit: (Default)
bobquasit ([personal profile] bobquasit) wrote2003-09-22 01:11 pm
Entry tags:

What are they smoking in Redmond?

It's supposedly a violation of netiquette to post a private email. So sue me.

Actually, I seriously doubt that this was "email" in any real sense, because only a 'bot could be stupid enough to be this off the mark...I hope.

Please note that I used MSN's feedback form, and that the subject was taken from a drop-down list that THEY supplied. Even an automated response system should be able to do better than this.

If I hear anything more about this, I'll probably post it.
From: MSN Subscriber Online Support
Subject: CST131953209ID - RE:How do I remove or change my web site in Search results?

Your answer has absolutely nothing whatsoever to do with my question. Please see the original question below.

MSN Subscriber Online Support said:
> Hello Peter,
>
> Thank you for writing to MSN Internet Access Customer Support.
>
> This is Eugene and I understand that you would like to know how to clear
> the search bar.
>
> To clear the search bar:
> 1. Launch "Internet Explorer".
> 2. Click "Internet Options".
> 3. You will find the "General", "Security", "Privacy", "Content",
> "Connections", "Programs" & "Advanced" tabs. Kindly click "Content". 4.
> Under the "Personal information" section, please click the
> "AutoComplete" button. 5. Under the "Use AutoComplete for" section,
> uncheck the box beside "Web addresses". 6. Click Ok.
> 7. When you're back at the "Internet Options" window, click "General".
> 8. Under the "History" section, click the "Clear History" button. 9.
> When prompted, click "Yes".
> 10. Click "OK".
>
>
> The above information should address your inquiry. However, if the
> issue persists or if you have other concerns, please write us back and
> we would be glad to assist you further.
>
> If you are using MSN 8.5, please click on 'Help & Settings', and then
> click on 'Status and Support'. Under 'MSN Service Status Summary',
> choose a service and click on the 'Email Support' button on the lower
> left portion of the page. Confirm that you want to send the service
> request by clicking 'Yes'. This will create an e-mail that will allow
> you to report your issues to us.
>
> To submit your comments, click on Feedback, and then choose Send
> Feedback.
>
>
> Sincerely,
>
> Eugene
> MSN Internet Access Customer Support
>
> MSN Internet Access has comprehensive online help available to you. For
> more information on MSN Internet Access features, functions, and issues,
> go to: http://support.msn.com
>
> --- Original Message ---
> From: peter@maranci.net
> To: msnsearch@css.one.microsoft.com
> Sent: Fri Sep 19 19:03:26 PDT 2003
> Subject: How do I remove or change my web site in Search results?
>
>
> Submit : Sirs: Your search currently is listing my site under an URL
> which hasn't existed for over three years. It's being listed as "pete's
> RuneQuest page!" at URL www.tiac.net/users/maranci/rq.htm, but it is
> actually "Pete's RuneQuest & Roleplaying!" at
> http://www.runequest.org/rq.htm .
>
> I also find it odd that the site is ranked #11 on MSN search for
> "RuneQuest" when it has been #1 on Google for the past two years, but I
> suppose there's no accounting for software. :D

[identity profile] charibdis.livejournal.com 2003-09-22 02:32 pm (UTC)(link)
And the winner of the Most Moronic Email of the Year Award is......Eugene! Step rioght up here Eugene and show folks your sloping brow-ridge.