Technical difficulties, please stand by

[bobquasit]

None of the phones here at work are working. Anyone who calls me can hear me talking, but I only hear silence. Same thing if I dial out: silence. This is affecting the whole floor.

Thanks to new Massachusetts requirements I can only send certain types of data via special secure email, instead of uploading them as I used to do. I secure-emailed a data file last night for a top-priority rush...and when I got in this morning, I had a message saying that the recipient wasn't able to open the email or download the attachment. Now what?