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Nintendo correction
I ended up having to call Nintendo customer support, because their site simply would not work. It was a pleasant call; the Nintendo rep asked me what sort of phone I was using, because she'd never heard such a clear call in her life. I was using Google Voice with my headset, and told her so.
On the down side, we're not qualified for free repairs. We'll have to pay $85 plus tax to have the Wii's lens cleaned. If we do, though, it will have a new warranty for twelve months. Still, that's more money than we'd care to spend at the moment.
I also discussed our DS problems with the rep. We have three DSes and a DSi, and none of them are working properly; they all have big problems playing almost any game. They no longer recognize that a chip has been inserted, most of the time!
Unfortunately, it would be ANOTHER $85 per machine to have them repaired, since they're all off of warranty. That's $425!!!
We could save $40 by shipping all of the DSes with the Wii, and the rep was able to reduce the per-DS cost to $50 under that circumstance. But that's still $285 plus tax.
I think we'll have to have the Wii repaired, since Sebastian's heart would break otherwise. But as for the DSes...I don't know.
On the down side, we're not qualified for free repairs. We'll have to pay $85 plus tax to have the Wii's lens cleaned. If we do, though, it will have a new warranty for twelve months. Still, that's more money than we'd care to spend at the moment.
I also discussed our DS problems with the rep. We have three DSes and a DSi, and none of them are working properly; they all have big problems playing almost any game. They no longer recognize that a chip has been inserted, most of the time!
Unfortunately, it would be ANOTHER $85 per machine to have them repaired, since they're all off of warranty. That's $425!!!
We could save $40 by shipping all of the DSes with the Wii, and the rep was able to reduce the per-DS cost to $50 under that circumstance. But that's still $285 plus tax.
I think we'll have to have the Wii repaired, since Sebastian's heart would break otherwise. But as for the DSes...I don't know.