bobquasit: (Default)
bobquasit ([personal profile] bobquasit) wrote2004-03-04 02:17 pm

EMERGENCY

Since I last wrote I have been banned from the Your-Site user forums, and my posts have been deleted. I called to complain about and completely lost my temper. I don't think I've ever cursed at anyone over the phone that way before.

Anyway, I'm taking the three sites I run and getting the hell off of Your-Site.

I'm probably going to move to Fuitadnet (it was recommended by someone in a Your-Site forum - they've probably been banned now, too). The price is comparable to Your-Site, they offer more services, and most importantly, a Google search for "Fuitadnet sucks" turns up nothing - including on Usenet.

I haven't sealed that deal yet, though, so if anyone has anything to tell me, please do!

Man, was I pissed! I'm recovering now, though. But a little nervous about the upcoming move.

[identity profile] unquietsoul5.livejournal.com 2004-03-04 12:47 pm (UTC)(link)
I'm not familiar with either of these two forum sites. Who and what are they, and why were you banned?

[identity profile] bobquasit.livejournal.com 2004-03-05 05:34 am (UTC)(link)
Your-Site.com runs a set of forums for their users to discuss issues about their service. Hmm, this will lead to a longish story.

Basically, when I signed up four years ago Your-Site was a good, small, local (and cheap) hosting service. Then the owner died. His widow took over, and has been driving the business into the ground. All sites and email went completely dark for more than twelve hours last month, and this month there was the email disaster. And there have been other serious problems; you can read about them here (http://www.webhostingratings.com/plans/Your-Site-Reviews.html#b3674).

Your-Site's response to these problems is generally to pull their heads in and wait for the storm to subside. Users who complain in their forum are banned, and their posts deleted. I'm just the most recent one to experience Your-Site's customer service, I guess.

But this last screw-up was so serious that a lot of people are walking out. I suspect that Your-Site won't be around much longer.

[identity profile] bobquasit.livejournal.com 2004-03-05 05:46 am (UTC)(link)
I just re-read your comment, and possibly I was unclear. I'm moving my entire RuneQuest site off of Your-Site.com's hosting service, and once I've successfully migrated I will move the other two sites I've put there for other people, too.