bobquasit: (Default)
bobquasit ([personal profile] bobquasit) wrote2009-09-01 11:06 am
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Petro called

Petro left a voicemail for us yesterday. They want us to call them to discuss our account. I hope they're not going to try to hit us for a cancellation fee, because our contract expired.

Incidentally, when we cancelled Teri told me to ask them to send us a hard copy confirmation that our account had been cancelled. The operator got annoyed and said "Your account is cancelled. I just cancelled it."

I wonder what they're going to say? I'm not going to be calling them, of course. As far as I'm concerned, I'm done with them. If they want to talk to me, they can call when I'm in. But they're not going to get any more money out of me.

Petro screwed us once, and stole a thousand dollars from us. That's it, as far as I'm concerned.

[identity profile] oldwolf.livejournal.com 2009-09-01 03:39 pm (UTC)(link)
I would also ask for a retroactive audit of your entire acct from first days service.

And if they ask, tell them your accountant(or lawyer) wants the info.

[identity profile] cakeinoz.livejournal.com 2009-09-01 08:21 pm (UTC)(link)
yeah, this.

Also, I'd insist on the hard copy of the cancellation, especially if they've screwed you over before. It should be standard procedure, tbh, and the operator being shitty about it would make me more insistent on obtaining one.