bobquasit: (Default)
bobquasit ([personal profile] bobquasit) wrote2004-08-02 10:01 am

History

My web host, Fuitadnet, has been acquired by a larger company. Perhaps coincidentally, I have been unable to FTP into my own site (from anywhere), and cannot reach my CPanel.

I've had this happen too many times - signed up with a new host, only to have something happen to the management, after which everything goes to hell. I hold my tongue during one disaster after another, until finally they do something unforgivable. Then I back up some poor schmoe in the host's forum who is being torn to pieces for making a mild complaint about shitty service and incredibly rude treatment from customer "service"...and I get banned. The banning drives me completely insane, and I leave for a new host...

...and history repeats itself.

[identity profile] klyfix.livejournal.com 2004-08-04 06:11 pm (UTC)(link)
Well...depends. If the Giant Soulless Corporation is a regulated more or less
monopoly they sometimes do customer service pretty well. See the pre-break up
AT&T; they supposedly were pretty good at that. The main abuse seems to have
been restrictions on what you could connect to their lines; remember when
you couldn't actually own a phone, but had to rent it?

The problem is that the present near-monopolies are pretty much unregulated,
and thus can do whatever they like.