Virus: Cured?
Oct. 8th, 2003 10:26 amI hope I'm not jumping the gun, but it looks like the virus problem has been solved. McAfee never called or emailed as they said they would, so last night I gave them another try on live chat.
And for once, I reached someone who actually knew what they were doing. The ironic thing is that the cure didn't involve McAfee software at all!
The virus kept manifesting in a set of appearing-disappearing files in two subfolders of McAfee's SpamKiller software. The filenames were all very similar; something like M000000000000000267.EML. Only the last three or four digits would vary.
Anyway, the tech had me run a complete system search for *.eml, which turned up 1,166 files in the SpamKiller folders. She had me delete them all, clear the Recycle bin, and then for safety's sake restart in safe mode and run VirusScan. Which showed that the system was, finally, clean.
It's running much more smoothly and quickly now, and overall I'm quite pleased. Although it shouldn't have taken so long to reach a competent McAfee agent. Still, it feels so good to have the system running well again that I'm not worrying about it.
And for once, I reached someone who actually knew what they were doing. The ironic thing is that the cure didn't involve McAfee software at all!
The virus kept manifesting in a set of appearing-disappearing files in two subfolders of McAfee's SpamKiller software. The filenames were all very similar; something like M000000000000000267.EML. Only the last three or four digits would vary.
Anyway, the tech had me run a complete system search for *.eml, which turned up 1,166 files in the SpamKiller folders. She had me delete them all, clear the Recycle bin, and then for safety's sake restart in safe mode and run VirusScan. Which showed that the system was, finally, clean.
It's running much more smoothly and quickly now, and overall I'm quite pleased. Although it shouldn't have taken so long to reach a competent McAfee agent. Still, it feels so good to have the system running well again that I'm not worrying about it.