Oct. 8th, 2003

bobquasit: (Default)
I hope I'm not jumping the gun, but it looks like the virus problem has been solved. McAfee never called or emailed as they said they would, so last night I gave them another try on live chat.

And for once, I reached someone who actually knew what they were doing. The ironic thing is that the cure didn't involve McAfee software at all!

The virus kept manifesting in a set of appearing-disappearing files in two subfolders of McAfee's SpamKiller software. The filenames were all very similar; something like M000000000000000267.EML. Only the last three or four digits would vary.

Anyway, the tech had me run a complete system search for *.eml, which turned up 1,166 files in the SpamKiller folders. She had me delete them all, clear the Recycle bin, and then for safety's sake restart in safe mode and run VirusScan. Which showed that the system was, finally, clean.

It's running much more smoothly and quickly now, and overall I'm quite pleased. Although it shouldn't have taken so long to reach a competent McAfee agent. Still, it feels so good to have the system running well again that I'm not worrying about it.
bobquasit: (Default)
I hope I'm not jumping the gun, but it looks like the virus problem has been solved. McAfee never called or emailed as they said they would, so last night I gave them another try on live chat.

And for once, I reached someone who actually knew what they were doing. The ironic thing is that the cure didn't involve McAfee software at all!

The virus kept manifesting in a set of appearing-disappearing files in two subfolders of McAfee's SpamKiller software. The filenames were all very similar; something like M000000000000000267.EML. Only the last three or four digits would vary.

Anyway, the tech had me run a complete system search for *.eml, which turned up 1,166 files in the SpamKiller folders. She had me delete them all, clear the Recycle bin, and then for safety's sake restart in safe mode and run VirusScan. Which showed that the system was, finally, clean.

It's running much more smoothly and quickly now, and overall I'm quite pleased. Although it shouldn't have taken so long to reach a competent McAfee agent. Still, it feels so good to have the system running well again that I'm not worrying about it.
bobquasit: (Default)
The whole credit card thing lately got me curious, so I looked up some information online. What I found horrified me. I knew that credit cards had some sleazy practices, but the stuff that they're doing - that almost all of them are doing - is just so bad, so totally beyond what I'd imagined, that it's simply stunning.

For example, the penalty rate. Credit cards advertise great starting rates, but hidden in the fine print are a lot of pitfalls: scenarios that allow them to raise your rate to a penalty rate of 30% or more. That does not just include missing one or more payments. It can include things like being late on any other bill, even if it has nothing to do with the credit card company in any way, or even something like a demotion at work! And they don't tell you up front that you're now on the penalty rate - you have to decode your bill and figure it out.

Then there are credit counselors: free services which help people in trouble to get their finances in order. One of the things they do is contact creditors, including credit card companies, and negotiate a set monthly payment schedule. In the past, credit card companies would usually lower the interest rate a bit for a customer who was working with a credit counselor.

Not any more. Now, they raise the rates, instead - by as much as 50%. It's sheer evil.

There's a lot more, which makes The Credit Card Trap well worth checking out.
bobquasit: (Default)
The whole credit card thing lately got me curious, so I looked up some information online. What I found horrified me. I knew that credit cards had some sleazy practices, but the stuff that they're doing - that almost all of them are doing - is just so bad, so totally beyond what I'd imagined, that it's simply stunning.

For example, the penalty rate. Credit cards advertise great starting rates, but hidden in the fine print are a lot of pitfalls: scenarios that allow them to raise your rate to a penalty rate of 30% or more. That does not just include missing one or more payments. It can include things like being late on any other bill, even if it has nothing to do with the credit card company in any way, or even something like a demotion at work! And they don't tell you up front that you're now on the penalty rate - you have to decode your bill and figure it out.

Then there are credit counselors: free services which help people in trouble to get their finances in order. One of the things they do is contact creditors, including credit card companies, and negotiate a set monthly payment schedule. In the past, credit card companies would usually lower the interest rate a bit for a customer who was working with a credit counselor.

Not any more. Now, they raise the rates, instead - by as much as 50%. It's sheer evil.

There's a lot more, which makes The Credit Card Trap well worth checking out.

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